• Start Date: Wednesday 12th Feb, 2020.
  • End Date: Wednesday 1st Apr, 2020.
  • Time: 6.30 - 8.30.
  • 8 Weeks.
  • 2 hours per week.
  • Course Fee: $79.00.


  • Do you enjoy spending time with some people but avoid others?
  • Do you know people who stopped talking to each other?
  • Do you have a need to be accepted and appreciated by others?


Most people answer ‘YES’ to those questions. In real life, having good relationships with others usually is a ‘hit or miss’. We have all seen situations where people with different personalities, goals and needs struggled to work out their differences in a constructive way. Consequently, people are getting stressed, frustrated and distracted from what really matters to them. We often don’t even know why we feel good or bad about something or someone.


In this practical course you learn to influence your relationships in a positive and constructive way. Great relationships are the key to happiness and success. You learn the 3 steps to resolving differences. The course content is based on a proven and successful model from the Diversity Institute ( The 3 steps and practical tips and tricks can be applied in any communication at home and at work. The skills you learn will have a positive impact on your colleagues and work environment. Ask your employer if they can support you with the course fees.



  • You learn to stay calm and in control when others have different views.
  • You learn to lead conversations to a positive outcome.
  • You learn how to keep an open mind and ask the right questions.
  • You learn to resolve differences and prevent conflict.


Stefan Doll has helped many people in his 20 years career as human resources manager, trainer, and consultant. This experience together with his degree in psychology (Germany) made him well attuned to people’s needs and challenges. Stefan is a published author and co-founder of the Institute for Diversity ( Building on his experience, observations and studies he developed practical tools to help people connecting with each other. Good things come out of good relationships.

"I am passionate about helping people to positively connect with each other. I am passionate about living and working together in a peaceful, harmonic, constructive, inspiring and purposeful way. Everyone has it within themselves to make this happen.”

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This course is supported by the TEC (Tertiary Education Commission) to assist with literacy and numeracy needs of students. You must attend 80% of the class. At the same time we hope you will learn other useful and interesting skills and have a lot of fun learning with us.